Blog Posts

Power of the Mention™ in a Review-Driven Econom...

Power of the Mention™ turns a guest’s shout-out into marketing gold. Here’s how staff-by-name reviews boost morale, trust, and AI-era discoverability—plus a snapshot of our POTM pilot at River Street...

Becoming a Hospitality Solutions Provider: The ...

🔑 My Hospitality Solutions System is the Power of the Mention™—a proven framework that turns authentic guest voices into the strongest driver of hospitality success.

✨ Why Old Town Trolley Is Savannah’s Must-Do Ex...

Discover Savannah the Refined Rebel way—aboard the Old Town Trolley. 🚎✨ From history to hospitality, here’s why this tour is the city’s must-do experience.

Beyond the Beignet: When Food Becomes a Cultura...

Cultural Etiquette When Food Becomes a Cultural Bridge During a recent break at work, I found myself enjoying a familiar comfort — a fluffy, sugar-dusted beignet. But the moment turned...

How POTM Contributed to Me Winning the Manager ...

I used Power of the Mention™—guests naming me in reviews—to turn heart-led service into measurable proof. That evidence helped me earn Manager of the Quarter at River Street Inn.

🌟 Introducing the Luxury Etiquette Essentials W...

For a limited time, unlock the Luxury Etiquette Essentials Workbook—a premium 10-page digital guide to mastering first impressions, dining, dress, and gracious presence.